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Privacy Policy

Date: 13/12/2023

Please find below our terms and conditions, relating to data protection and personal privacy at autopot.co.uk and all related material(s).

We are AUTOPOT (GLOBAL) LIMITED Company number 05381373 (autopot.co.uk) referred to as “AutoPot” throughout the site and we take the privacy of our customers data very seriously. Please read the following policy to understand how we will treat your personal data when you use our sites. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.

Contact Details

Name: AutoPot Global Ltd.

Address: AutoPot (Global) Ltd
Head Office
Business Centre
Unit 5
108 Hawley Lane
Farnborough
Hampshire
GU14 8JE

Phone Number: +44 (0)127 653 4900

E-mail: mail@autopot.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Addresses

When do we collect data?

We collect data on you from a variety of different sources, including;
1. When you purchase products from the site or via our online shop account use only by law;
2. When you become a subscriber of the Autopot Watering Systems (www.autopot.co.uk) newsletter; and
3. Via explicit data capture measures, for example by entering competitions and completing surveys with permission given upon sign ups.

What do we do with your personal information?

When you buy anything via the site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber to the Autopot Watering Systems (www.autopot.co.uk) newsletter, you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

AutoPot (www.autopot.co.uk) retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent; We do not use your personal information for any use in the way of SPAM or unsolicited email.

AutoPot SSL certificate for safe interaction over the Internet

In today’s climate, security is key online. An SSL certificate meets the demand for safe interaction over the net.

When you walk into a shop you can see who and what you are dealing with, and be confident that should you desire you’ll be able to speak to manager or owner. Online visitors have no way of knowing who owns the Website or what they are seeing is what they will get. Visitors on the net want proof of ownership and know that other users cannot intercept the personal information they send. This is possible thanks to SSL certificates, which the AutoPot Watering Systems website and online shop operate under.

SSL, short for secure sockets layer, is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that’s transferred over the SSL connection, such as credit card numbers.

Conventionally URLs that require an SSL connection start with https: instead of http:. The certificate is installed on a secure server and used to identify the merchant using it and to encrypt the credit card, and other sensitive data.

Across the AutoPot website and Online Shop, areas where sensetive data are requested are automatically protected by SSL.

Further information regarding SSL can be found by visiting the Wikipedia.

Opt-Out Policy

AutoPot (AUTOPOT (GLOBAL) LIMITED) (autopot.co.uk) newsletter subscribers have the option to opt-out of receiving further information from us.
An “unsubscribe” link can be found at the bottom of all newsletters sent. Alternatively, click here to unsubscribe.

Change/Modify Details

If you need to Modify or Change your personal details, please contact us via email at mail@autopot.co.uk.
IF you need to modify your email address information for the newsletter(s), please contact us at mail@autopot.co.uk or use the Contact area of the website where a form is provided.

Contact

If you have any questions or concerns about the information we hold about you, you can also contact us at the above mentioned address.

GDPR Compliancy

In light of recent events, consumers are becoming increasingly concerned about how their personal data is being used by companies they have subscribed to, and rightly so.
We wanted to let you know that, because of a new data privacy law that is being introduced in the EU on 25 May 2018, we’ll be sharing some more information with you about how we collect and use your personal information.
To put your mind at ease, this essentially means that we won’t be changing the way we already collect or use your personal data. We have made it much clearer on how to “opt out” of any of your data being used.
 

“OPT OUT”- Removing Yourselves From Our Database

The only data we collect from you when visiting autopot.co.uk is necessary information to complete your transaction:

  • Your billing details are for yours and our merchant PayPal (used externally to autopot.co.uk)use as well as our legal accounting requirements.
  • Your delivery details – used solely for delivery purposes.
  • Your email address should you have previously ever double opted in to subscribe to our newsletter or signed up for our newsletter at any stands or shows.

To remove your data completely from our database you can easily email mail@autopot.co.uk to leave remaining only legal data required for accounting use. Any requests will be actioned within 24 hours.

To unsubscribe from our newsletter you can do so here or at the bottom of every newsletter sent to your inbox.

To remove your account you can do so here.

Other Notes on Privacy

1. Our site may contain links to other third party websites over which AutoPot have no control. We cannot therefore have any responsibility in relation to the accuracy, completeness or quality of the information contained on those websites.

2. The copyright and the propriety rights on the websites (autopot.co.uk) and all content are owned by AUTOPOT (GLOBAL) LIMITED or its third party licensors and in this respect autopot.co.uk reserve all rights.

3. autopot.co.uk use secure technology to safeguard information including personal information and financial transactions.
Online purchases where the chosen payment method is credit card are protected by secure encrypted servers, as provided by PayPal.

4. autopot.co.uk reserve the right to change or update these terms and conditions relating to the use of the private information from time to time. We will inform you of any changes to these terms by means of clear notices on both the homepage(s) and/or via newsletters.

5. This user agreement is between you and autopot.co.uk and is governed by the laws of England and Wales.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mail@autopot.co.uk OR +44 (0)127 653 4900 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at mail@autopot.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Hours:
Monday 9AM-5PM
Tuesday 9AM-5PM
Wednesday 9AM-5PM
Thursday 9AM-5PM
Friday 9AM-5PM
Saturday Closed
Sunday Closed